U2Jam's members rate videos they like, and we review highly-rated and
recent videos for consideration in the "Featured Videos" section of the home
page and the featured videos on the "Categories" page.
To become a member of U2Jam, go to the "
Signup"
page, choose a username and password,
and enter your information. Then click the "Sign Up" button and you're
done.
I forgot my user name or password. How do I log
back into the site?
If you forgot your password, you can retrieve it
here.
I keep being asked to log in, even though I
entered my username and password correctly. What should I do?
If you are unable to login with what you know to be your correct
username and password, please ensure that you have cookies enabled.
If your cookies are already enabled or enabling them doesn't resolve
this issue, try the second process below:
Clearing the browser's cache.
Enabling cookies
To find out how to enable cookies, click your browser:
- Click "Start" and select "Control Panel".
(Note: With Windows XP Classic View, click the Windows "Start"
button, then select "Settings" and "Control Panel").
- Open the Internet Options icon.
- Choose the "Privacy" tab.
- Click the "Advanced" button.
- Check the box "Override automatic cookie handling" under the
Cookies section in the Advanced Privacy Settings window.
- Under First-party Cookies, select the "Accept" or "Prompt"
option.
- Under Third-party Cookies, select the "Accept" or "Prompt"
option.
(Note: If you select the "Prompt" option you will be prompted
every time a Web site attempts to send you a cookie to click
"OK".)
- In the Internet Options window, click "OK" to exit.
- If this doesn't solve the issue, try:
Clear the cache for Internet Explorer 7.
- Click "Start" and select "Control Panel". (Note: With
Windows XP Classic View, click the Windows "Start" button and
select "Settings" and "Control Panel")
- Select the "Privacy" tab.
- Click the "Advanced" button.
- Place a check in the "Override Automatic Cookie Handling"
check box.
- Under First Party Cookies, select the "Accept" or "Prompt"
option.
- Under Third Party Cookies, select the "Accept" or "Prompt"
option. (Note: If you select the "Prompt" option you will be
prompted every time a Web site attempts to send you a cookie to
click "OK".)
- In the Internet Options window, click "OK" to exit.
- If this doesn't solve the issue, try:
Clear the cache for Internet Explorer 6.
- In Mozilla Firefox, select "Tools" from the file menu.
- Select "Options".
- Click on the "Privacy" icon in the top panel.
- Check the box corresponding to "Accept cookies from sites".
- Click "OK" to save and close.
- If this doesn't solve the issue, try:
Clear the cache for Firefox 2.x (PC).
- In Mozilla Firefox, select "Tools" from the file menu.
- Select "Options".
- Click on the "Privacy" icon in the top panel.
- Click on the "Cookies" tab.
- Check the "Allow sites to set cookies" checkbox.
- Click "OK" to save and close.
- If this doesn't solve the issue, try:
Clear the cache for Firefox 1.x (PC).
- Go to the "Firefox" drop down menu.
- Select "Preferences".
- Select the "Privacy" icon.
- Under "Cookies", mark the checkbox for "Allow sites to set
Cookies".
- If this doesn't solve the issue, try:
Clear the cache for Firefox (Mac).
- Go to the "Safari" drop down menu.
- Select "Preferences".
- Select the "Security" icon at the top panel.
- Under "Accept Cookies" section select "Only from sites you
navigate to".
- If this doesn't solve the issue, try:
Clear the cache for Safari.
If your cookies were already enabled or enabling cookies doesn't
resolve the problem, you may also want to clear the cookies that are
stored on your computer (Please note that while clearing your
cookies may resolve the problem, it will also remove your saved
settings for sites you've previously visited.)
To find out how to clear the cache, click your browser:
- Click "Start" and select "Control Panel".
(Note: With Windows XP Classic View click the Windows "Start"
button and select "Settings" and "Control Panel").
- Open the "Internet Options" icon.
- Click on the "General" tab if it isn't selected already.
- Under the Browsing history section, click the "Delete…"
button.
- Click the "Delete cookies…" button.
- Select "Yes" if a box appears to confirm.
- Click "OK" to close the window.
- Click "Start" and select "Control Panel".
(Note: Windows XP Classic View click the Windows "Start" button
and select "Settings" and "Control Panel")
- Open the "Internet Options" icon.
- Click on the "General" tab if it isn't selected already.
- Under the heading "Temporary Internet files," click the
"Delete Cookies..." button.
- Click "OK" for the "Delete all cookies in the Temporary
Internet Files folder?" prompt.
- Click "OK" to exit.
- In Mozilla Firefox, select "Tools" from the file menu.
- Select "Options".
- Under the "Private Data" heading, click the "Clear Now"
button.
- Click "OK" to exit.
- In Mozilla Firefox, select "Tools" from the file menu.
- Select "Options".
- Click on the "Privacy" icon in the top panel.
- Click on the "Cookies" tab.
- Check the "Clear Cookies Now" button.
- Click "OK" to save and close.
- Go to the "Firefox" drop down menu.
- Select "Preferences."
- Select the "Privacy" icon.
- In version 1.5, click "Clear Cache Now." In 1.0, next to
"Cache," click the "Clear" button, and then "OK." In 2.0, click
on the "Clear Now" button under the "Private Data" heading.
- Go to the "Safari" drop down menu.
- Select "Preferences".
- Select the "Security" icon at the top panel.
- From the Security dialog box, click "Bookmarks".
- Click "Show Cookies".
- From the Cookie dialog box, click to choose cookies from
U2Jam.com, and click "Remove". Alternatively, if you want to
delete all cookies, click "Remove All".
- Click "Done".
The verification code will not accept.
When you sign up to become a U2Jam member, the verification code
may sometimes produce color combinations that make it hard for
people to correctly discern the characters. If you're having
trouble, try clicking the "Can't read?" link under the verification
code box. This will change the color combination. If you continue to
have trouble, you may want to ask a friend to help confirm the code
being displayed.
How do I find my uploaded videos?
In the upper right corner of most pages, you'll find a line of links
to all of your stuff: videos, favorites, inbox, and
subscriptions.
If you're on a page that doesn't have this bar
(such as a video watch page), you can get to your videos by clicking
the "My Account" link at the top of the page and then clicking the
"My Uploaded Videos" link.
Or you can go directly to
your videos.
Can I download videos to watch later?
No, currently you can't download our videos to your computer.
U2Jam's video player is designed to be used within your browser as
an Internet experience. As an alternative to downloading, you can
temporarily save videos to watch later by adding them to your
QuickList. If you'd like to save them more permanently, login and
click "Save to Favorites" under the videos you'd like to keep.
How do I watch and save videos?
Watching videos on U2Jam couldn't be easier—just come to the site
and browse around, or search for subjects that interest you. To save
videos permanently, you need to sign up as a member, and then click
the "Save to Favorites" link underneath the videos you want to watch
later.
How do I share videos?
Sharing a video is simple—just click on the "Share" button at
the bottom of the video player, and enter the email addresses
(or U2Jam usernames, if you're logged in) of the people to
whom you want to send it. Click the "Send" button, and you're
all done!
How do I make my video private?
If you’d like to make sure your video(s) are seen only by the
people you hand-pick, you should set your video to “Private”.
Here’s how:
- Log in and go to “My Videos”.
- Click the “Edit Video Info” button beside the video in
question.
- Scroll down to the Broadcast section and select the
“Private” option.
- Be sure to then select the specific contact list you
want to see the video.
- If a list is too large, select the individuals with whom
you'd like to share the video.
- When using lists, always double-check to be sure the
contact list you select includes only the people you want to
see that video. Check your
Contact Lists.
- Click the “Update Video Info” button.
